Kodak – you suck! Playsport ZX5

So this is waaay OT but I thought I’d post it because, well, I’m bitter and that’s just how I roll. I have to tell the world what shit Kodak support actually is in case someone decides to buy something of theirs.

Here’s one of my videos and how it recorded. Mind you, it doesn’t do this on all of them and when it’s working properly, the video is actually quite nice. I think I had 2 videos out of a lot that had this problem. The big pisser is that it was my favorite one and it’s shit. Maybe I’ll get lucky and someone can tell me how to fix it.

[youtube http://www.youtube.com/watch?v=pEaumLuNtR4]

Anyway, I was pissed. So I went to their support pages and found this.

Oh my God. At first, I was simply amazed. And then I saw the updated date. 5/26/2011! Mac hasn’t had a control panel since OS9. Pfffft. So I thought I’d try the chat. Available daily. Cool.

I get this. I’m sensing a pattern. They get new products out and provide zero support, I guess. Fine. At this point I’m kind of checking out where all of this goes. I actually download Firefox 3.6, replacing my 4.0 (I didn’t mind since I use Chrome, anyway) and try to chat. That was really insane. I waited for a while and then I wondered if anyone was even there. And then I started having a one-sided conversation. I took a screen shot.